Support for Your Health, at Every Step

This Health & Resources hub brings together trusted articles, podcasts, and tools created to support our members’ healthcare decisions at every stage. Designed with our members in mind, a dedicated healthcare taskbar below the main header menu makes it easy to explore key topics throughout this page. Browse featured articles by category, discover healthcare-related podcast episodes, and explore the latest post section featuring webinars, videos, Medicare resources, and more. For quick access, use the healthcare menu above, and please visit the FAQ at the bottom of the page for answers to common questions—including a helpful glossary of healthcare terms.

Understanding WISeR and its Impact on Traditional Medicare

If you have traditional Medicare and live in Washington state, you need to watch this webinar!   This webinar will educate you on the impacts of the WISeR (Wasteful and Inappropriate...

Counterforce Health: Helpful AI Tool Fights Back!

We recently came across a new public tool designed to help individuals push back against the growing use of AI in health insurance claim...

Decoding Your Health Coverage: How to Read SBCs, EOBs, and EOCs

Summary of Benefits & Coverage (SBC) – How to read it, what to look for? All health plan companies are required to provide an SBC for...

Hospital stay status—inpatient, outpatient, and why does it matter?

Ms. Iam Sick goes to the ER for fever, cough, and shortness of breath.  After she’s been checked over, she’s transferred to an inpatient...

Don’t Give Up After a Denial: A Guide to Health Insurance Appeals

Did you know that more than 81% of appealed insurance denials are overturned or partially reversed? Despite this, only 12% of patients actually filed...

New medical and drug prescription plan for 2026 – now what?

Congratulations to Ms. Dee Ductible and her friend Benny Fit for completing open enrollment! They received a lot of information and ask what’s most...

Frequently asked questions

Have a question? You’re not alone. To help make navigating healthcare a little easier, this section covers common healthcare questions and helpful answers to guide you in the right direction.